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Investing in Volunteers Award


Brain Injury Matters have achieved the renewal of the Investing in Volunteers Standard.  The Investing in Volunteers (IIV) is the UK quality standard for good practice in volunteer management.

Over 800 organisations have achieved this quality accreditation throughout the UK, ranging from small community groups that are totally volunteer-led to large national multi branch charities that have thousands of volunteers.

There were nine indicators which Brain Injury Matters had to meet in order to achieve the standard for their Volunteer Management service;
Indicator 1
There is an expressed commitment to the involvement of volunteers, and recognition throughout the organisation that volunteering is a two-way process which benefits volunteers and the organisation.
Indicator 2
The organisation commits appropriate resources to working with all volunteers, such as money, management, staff time and materials.
Indicator 3
The organisation is open to involving volunteers who reflect the diversity of the local community and actively seeks to do this in accordance with its stated aims.
Indicator 4
The organisation develops appropriate roles for volunteers in line with its aims and objectives, which are of value to the volunteers.
Indicator 5
The organisation is committed to ensuring that, as far as possible, volunteers are protected from physical, financial and emotional harm arising from volunteering.
Indicator 6
The organisation is committed to using fair, efficient and consistent recruitment procedures for all potential volunteers.
Indicator 7
Clear procedures are put into action for introducing new volunteers to their role, the organisation, its work, policies, practices and relevant personnel.
Indicator 8
The organisation takes account of the varying support and supervision needs of volunteers.